Warmerlydocs
Apps & support

What am I looking at on my Warmerly dashboard?

The Dashboard (the first item in the sidebar) is your overview. It answers three questions at a glance: are my mailboxes healthy, is warmup running, and what needs my attention. This page walks through it from the top down. The Dashboard shows the workspace you have selected.

Add mailbox

The Add mailbox button at the top right opens the mailbox wizard on Accounts. See Connecting a mailbox or OneMail if you would rather have Warmerly host it.

The "Get started with Warmerly" card

New workspaces see a checklist card at the top. It usually has up to two steps:

  1. Connect a mailbox, with a second link, Get a domain + mailbox, if you have none yet.
  2. Create your first campaign, shown if you told the setup wizard you want to do outreach.

The card hides itself once every step that applies is done. There is nothing to dismiss. The free mailbox every account gets (see free sending mailbox) is shown above the steps while you have not connected a mailbox of your own. It does not count as the "connect a mailbox" step, because it was set up for you.

If you have not connected an AI assistant yet, a card "Run Warmerly from ChatGPT, Claude or Cursor" may also appear. Click Set it up, or the cross to dismiss it. See Connected apps.

Warmup status line and alerts

  • Warmup is running (with a green dot) means Warmerly's background system is actively sending and checking your warmup emails right now. If it says warmup is paused or has not run recently, check the status page first.
  • Alert banners appear for recent warnings and critical problems, such as a mailbox whose reputation has dropped. Alerts of the same kind are combined into one banner ("... on 3 mailboxes") with View mailboxes or Show all. The banners cover the last 7 days, and you can dismiss them.

The date range

Last 7 days, Last 30 days and Last 90 days control the health score, placement and charts. The default is 30 days. The picker is hidden while the dashboard is in its first-run state (below).

Deliverability health

The health score is a number from 0 to 100: how likely this mailbox's email is to reach the inbox instead of spam. The card shows the average across your mailboxes for the range you selected, a change compared with the previous period, and how many mailboxes and days it covers. Higher is better. The chart below plots the same score day by day, so its latest value is today's, not the range average.

Inbox placement

Where your warmup emails landed over the range: Inbox, Spam or Bounced, with the inbox rate as a percentage. This is warmup traffic between mailboxes, not your real campaigns. For where a real email lands, run a placement test from a mailbox (see Troubleshooting).

Today's sending

Warmup emails sent so far today out of everything planned for today, added up across your mailboxes. Each mailbox runs on its own day and timezone, with a sending window of 8am to 8pm. Under it, a mix of your mailboxes: Active, Warming and Paused.

This is warmup volume. Campaign sending is on the Campaigns pages.

The three charts

Deliverability health, Inbox placement and Sending volume, each over the selected range, one point per day.

Mailboxes

A table of up to 8 mailboxes, with the ones that need attention first, and View all to open Accounts. A badge shows how many need attention and links to those mailboxes.

ColumnMeaning
StatusHealthy: sending well. Warming: still building trust with inbox providers. At Risk: showing warning signs, may need action. Paused: not sending right now. A line below explains why a mailbox is flagged.
Health score0 to 100, as above, for this mailbox.
Daily limitHow many warmup emails the mailbox may send today. It rises slowly and automatically as the mailbox gets healthier. See How warmup works.
ActionsThe fix that fits: Reconnect (login expired), Reactivate (disconnected), Review, Resume (paused), or View.

A mailbox that is still warming up is not a problem: the note says "nothing to do yet". Click a row to open the mailbox. A mailbox that needs reconnecting opens its settings. See Reconnect a mailbox.

Workspace at a glance

Cards for each part of the product, each linking to its page:

  • Campaigns: how many are active out of your total, emails sent and replies, with reply rate.
  • Warmerly Link: connected LinkedIn accounts, connections and messages sent, and acceptance rate. It reads "Not connected" until you add one. See Plans & limits for how LinkedIn is sold.
  • Inbox: unread conversations and how many are tracked.
  • Email Finder: emails found, batches and lookups, and how much of your allowance is used (or "Unlimited").
  • Verify: valid and invalid emails and batches run, with allowance used.

The first-run dashboard

Until warmup has sent anything, the score, placement, charts and cards would all read zero. So on a brand-new account the Dashboard shows a first-run panel instead:

  • what is warming right now (your mailbox, or the free mailbox with "day N of 7");
  • for the free mailbox, when cold email unlocks, but only if nothing is in the way. Otherwise it says it unlocks after 7 days of warmup and that we will email you;
  • a Preview of what each chart will show, in flat illustrative shapes, never made-up numbers.

The normal charts return by themselves as soon as warmup has sent something.

Common problems

Everything shows a dash or zero. Warmup has not sent anything yet, or you have no mailbox. On a new account this is normal. Connect a mailbox, then give it a day.

"Couldn't load your warmup figures" (or mailboxes). A request failed. Nothing has changed on your account. Refresh. If it repeats, check the status page.

I cannot see a mailbox I expect. Check that you are in the right workspace (see Glossary). The Dashboard lists mailboxes from every project in the selected workspace.

My health score is low. See Troubleshooting: check DKIM, SPF and DMARC, run a placement test, and give a new mailbox time.

Something unclear or out of date? Ask Warmi in the chat, or email support@warmerly.com.