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Getting started with Warmerly: from signup to your first send

This is the whole path in order, with a link for each step. You do not have to finish it in one sitting: you can launch on the day you sign up, and warmup keeps working while you do the rest. The Dashboard also shows a "Get started with Warmerly" card that ticks off the mailbox and campaign steps for you.

1. Create your account

  • Go to warmerly.com and sign up with your email and a password, or with Google. There is no card and no trial clock on the Free plan.
  • If you signed up with email, confirm your address from the email we send. Some things wait on this, for example the free mailbox cannot start sending until your address is verified.
  • The first time in, a short setup wizard asks about you (Profile), what you want to do (Goal), who you want to reach (Audience, only if you chose outreach), your Plan and a Mailbox. You can skip the questions and connect a mailbox later with I'll do this later. The plan step is not skippable, but its one-click Free option is the way through.
  • Signing up to send your own app's email? Choose "Send app emails from my code" and follow Getting started with transactional email instead.

2. Meet your free mailbox

Every new account gets one free mailbox, already warming up. Find it on Accounts with the Free gift badge. It needs no domain and no DNS, and it does not count against your plan. After 7 days of warmup (and once your email is verified) it can send a limited number of cold emails a day. Details: How do I get a free sending mailbox?.

3. Connect your own mailbox

For real volume, connect the address you will send from. Go to Accounts and click Add.

  • Microsoft 365 or Outlook: one-click sign-in.
  • Gmail or Google Workspace: a Google app password. See Connecting a mailbox.
  • Any other provider: IMAP and SMTP details.
  • No mailbox yet, or want fewer moving parts: let Warmerly host one with OneMail. See OneMail.

Warmup starts automatically as soon as it is connected. Keep it on, before and after you start sending. See How warmup works. If a mailbox later needs attention, see Reconnect a mailbox.

4. Set up your domain's DNS

Email providers trust a domain that proves it sent the message. On your domain's DNS, publish:

If you used OneMail, this is done for you.

5. Check that it is working

Open Dashboard and read the health score and inbox placement. A new mailbox shows a first-run panel until warmup has sent something, which is normal: see Dashboard overview. For a direct answer on whether mail reaches the inbox, run a placement test from Accounts, open the mailbox, then the Health tab and Run new test. A mailbox is fully warm after about two weeks, longer on a brand-new domain.

6. Get your leads

You can do this while warmup runs.

  • Find leads (sidebar Prospecting): search Warmerly's database and add leads to a campaign.
  • Import a CSV into a campaign: How do I import leads from a CSV?
  • Email finder and Email verification (also under Prospecting) find and check addresses before you send. They use monthly allowances: see Plans & limits.

7. Launch your first campaign

Open Campaigns > New campaign and follow Audience, Sequence and Launch. You do not have to wait for warmup to finish: campaigns on young mailboxes start with a small daily volume that climbs, and a campaign on the free mailbox starts by itself when it unlocks. Read the "Ready to launch?" checks before clicking Launch now. Full steps: How do I launch my first campaign?.

8. Handle the replies

Replies from every mailbox arrive in Inbox, auto-sorted as leads, not relevant or spam. To be told the moment a prospect answers, install the Android app: it sends a push notification for genuine replies and lets you answer from the notification.

9. Know your limits

Settings > Usage & limits shows every monthly allowance and plan limit. Nothing is ever deleted when you reach one. If you need more, Settings > Billing is where you change plan, and you can top up some allowances with credits. See Plans & limits and Cancel or change plan.

10. Optional extras

  • Invite teammates: Settings > Team.
  • More than one brand or client: Settings > Workspaces. See Workspaces.
  • Use Warmerly from your AI assistant: Connected apps.
  • Use the API: How do I use Warmerly with an API?. API access needs the Agency plan.
  • Book a free 15-minute setup call: Settings > Book a 1:1 setup call.

When you are stuck

  • Ask Warmi in the chat button at the bottom right. It can look at your own account when you are signed in, and hand you to a person. See Warmi.
  • Something looks down: the status page.
  • Words you do not know: Glossary.
  • A specific problem: Troubleshooting and the FAQ.

Common problems

I skipped the wizard, where do I go now? Open Dashboard. The "Get started" card has the same two steps. Or go straight to Accounts and Campaigns.

Nothing has sent yet. A new mailbox starts slowly on purpose. If a campaign is live and nothing is going out after a while, work through A campaign is not sending.

I did not get the confirmation email. Check spam. If it still does not arrive, ask Warmi or email support@warmerly.com.

Something unclear or out of date? Ask Warmi in the chat, or email support@warmerly.com.